Cleartrip Blog

2 Comments

  1. Aaagh that sucks! We had to drop off my grandma for her flight and we saw the extra charge for check in luggage (I have never seen that before, I guess my airlines were cool about it).

    I guess Airlines think they are going Freemium?

    • Dhruv Chopra
    • May 20, 2009

    This is the best way to piss off (and therefore lose) all your customers. Well Done!

    Something like the software industry I guess – the ones who actually pay for licensed software get harassed the most with crazy registration and activation processes, and the ones who choose pirated software get a seamless experience.