Cleartrip Blog

[Design Nuances] Towards a better Small World

5 comments

It’s been almost a month since we announced the all new Small World. We’ve taken this time to get feedback from friends and family and analyze site usage. There are several small enhancements we have planned over the next couple of weeks, starting with the home page changes we put in this past Friday.

While most feedback we received was positive, one recurring complaint was that the home page didn’t do a good job of guiding a user further into the product. We looked into site usage statistics and the numbers confirmed it–despite the search bar’s prominent placement, very few people were conducting a search from the Small World home page:

Original Small World home page

Given that all the information one needs about a destination is just one search away on Small World, helping users discover this powerful feature was our top priority for the Small World home page. So, we started tweaking the layout with the goal of making the search bar more prominent. This is what we came up with:

Small World home page version A

This design tweak met our original goal of making the search bar stand out. We decided it was missing the ability to inspire people to travel and to help people discover new destinations; something the original home page had with its destination recommendations and images. We made a few more quick tweaks and came up with something that’s ever so slightly different:

Small World home page version B

Bing originally used this approach when they launched and we loved it when we saw it. We think this approach fits perfectly into the travel search context. We will be featuring five amazing destinations every week on the Small World home page from around the world. Every time you come to Small World, you’ll see a different photo and hopefully discover fantastic new destinations.

To begin with, we’ve chosen photos of five beautiful places from our top country picks for the FIFA World Cup 2010. They are:

(aside: the only reason England is included is because Stuart insisted on it. He promises they won’t choke this time around).

We want to pick the best performing design from these three options as the home page for Small World. So, instead of relying on a hunch we’re running a small experiment with all three versions to see which one performs best. We’ll run this experiment over the next couple of weeks after which we’ll pick the best performing option. We’ll share what we learned during this experiment later, stay tuned.

There are several other improvements we have planned in the coming weeks. Stay tuned and don’t forget to check out the new home page for Small World. If you have any feedback or opinions, please share them in the comments here.

5 Comments

  1. Hey Varun, It looks absolutely neat, but as you mentioned that its inspired from BING (which was inspired from ASK), so it might lose its novelty factor.Small world is a one of a kind product, so should the homepage be :)

    Another small thing, browse section might be helpful for users who are coming for the first time. But since its below the first scroll, it might get totally missed out. If you would have noticed, both BING and ASK homepages don’t have scrolls :)

    Hope these comments may be of some use.

  2. Liked the new touch (Just dont worry about the bing factor i would say). But i had liked the "near you" and "farther" destination suggestions you had in the previous version which is missing here.

    Biggest thing missing in all the travel planners is a recommendation angle. The simple use case is this. I just want to go somewhere but no idea where.

    • Varun
    • June 21, 2010

    @Satyajeet Singh: Thanks for the comments. Don’t you think "below the fold" is less of a concern these days with most people being used to scrolling on a web page?

    @Umesh: We’ll revisit the "near you" and "further away" recommendations after this experiment concludes.

    • Piyush
    • June 22, 2010

    Looks very nice varun. Kudos!

  3. Now Google too :(