IRCTC has mandated a one-time registration process for all users who wish to book trains through Cleartrip and other third-party websites. IRCTC believes this process will help curb fraudulent rail bookings.
To continue making your train bookings with Cleartrip, you will need to register with IRCTC by following a 3-step process.
1. Register your Cleartrip account with IRCTC
In the second step of your booking process, where you enter traveller names and details, you will see a message asking you to register your account. You will only see this message if your account has not already been registered with IRCTC.

Click the ‘Register for an IRCTC account now’ button to register your account.

Provide details such as your Cleartrip user name, existing or desired IRCTC user name, your email address and mobile number in the popup screen that appears.
2. Activate your account
Upon successful registration, you will see this:

Follow these steps before clicking the ‘Continue’ button:
- Look for an email/SMS from IRCTC with One-Time Passwords for email and SMS
- Click on the ‘verify partner website and activate your account’ link in the email to activate your account. Clicking this link will open an activation page in a new browser window.

Enter required inputs and click the ‘Activate IRCTC Account’ button.
3. Now click the ‘Click here to continue button’ in the booking screen to continue the booking.
This process can be completed at the time of making a booking or independently. To complete the process independently, click here.
If you are facing problems booking train tickets on Cleartrip, this blog post should help: http://t.co/0mVdnHh7
IRCTC has mandated a one-time registration for all users booking on Cleartrip. For hassle free train bookings, read on: http://t.co/0mVdnHh7
IRCTC has mandated a one-time registration for all users booking on Cleartrip. Read on: http://t.co/8Gf7fxb8 (@Cleartrip) #fb
IRCTC registration required to book trains with Cleartrip http://t.co/7OR6bPem via @Cleartrip
Cleartrip users: RT @yevlempy: IRCTC registration required to book trains with Cleartrip http://t.co/SCzmGXoi
Dear IRCTC, I love booking tickets on @cleartrip – stop coming up with stupid policies that affects user experience. http://t.co/bT4sljwh
And for those of us without an Indian Mobile number? How do we fully activate the IRCTC account?
As per IRCTC, Indian mobile number is mandatory for this process.
So international users will no longer be able to purchase tickets in advance of their trips to India…
Won’t somebody think of the tourists!
The e-mail received by IRCTC does not contain a working link for activation (just “Click here” with no link and no online version of the e-mail)
No sms code received on my mobile (Belgium) because +91 is added to my phone number. > Indian Mobile mandatory.
What’s the point of trying to avoid the only indian mobile activation on IRCTC by using your services if at the end we’re still blocked by that same mobile code activation ?
I assume that my last failed bookings (5 !) occurred because my IRCTC account (through Cleartrip) is no more valid.
If booking a train from outside India is not possible anymore, please don’t pretend to offer that service AND DO WARN FOREIGNERS THAT TRAIN BOOKING IS NO MORE AVAILABLE (instead of charging credit cards after each failed transaction).
It’s maybe a very stupid decision from IRCTC and not your fault to force activation with indian mobile number, but not removing that service from outside India on your website is very bad communication, frustation and losing clients as in my person.
Problemas para comprar el billete por @cleartrip ahora tienes que registrarte en IRCTC http://t.co/ELvilirS
Dear Cleartrip,
How much money are you just about to lose?
I presume you’ve previously got an awful lot of income from tickets sold to people outside of India who also do not have an Indian mobile.
Are you trying to figure out a way forward with IRCTC so that you can again sell to foreigners who don’t have an Indian mobile, or are you just going to sit there and watch your profits slump?
Tout à fait d’accord ! Je viens de passer 2 soirées entières à essayer de trouver une solution, avant de me rendre compte qu’ il n’y en a pas !!!
Affichez clairement sur votre site que les touristes étrangers ne peuvent plus réserver d’avance leur train. Super !
@matsism http://t.co/dhEk2tDj
Read about the extreeme change of rules to buy Indian Train / Rail tickets. BIG FAIL of @Cleartrip http://t.co/zPqoTEYl
Hmm so it seems that there’s absolutely no way to book a ticket from overseas without an Indian mobile number now?
Now that just adds a ridiculous amount of hassle..
And are there NO alternatives at all to this that cleartrip can provide?
After the “two months rule” another extremely stupid rule from this country of India. Incredible and unbelievable, that you must have an Indian number to book a train… What about even Indians who don’t want to use a mobile phone at all? This is disgusting and will create only problems and losses. Unfortunately India is still THE country where decisions are made without any thought on the consequences, incredibly stupid. As such it is on a good path to remain what is has been up to day: a miserable third world country and the laughing stock of the entire world. Look at yourself, you’re in 21 century and your cities look worse than in the stone age, damn morons…
this new system is crazy! i have been booking trains almost hassle free throughout my time in india, but because i now need an indian mobile number it seems i am unable to advance book trains online, it seems that now the only option for me is to arrive at stations without a ticket at try to fight the masses to hopefully get a seat, this thought is unappealing and indeed terrifying, as i have witnessed the mayhem first hand at stations during busy periods, if this continues to be the case, then my travel in india will have to be cut short and i will strongly advise other tourists not to visit untill this issue is resolved.
[...] MakeMytrip and Cleartrip have added an extra step of IRCTC account registration during ticket booking and have released help guides to [...]
What happens to people who cant book even with their mobile numbers as for whatever reasons only irctc knows the emails and mobile numbers dont match..
Cleartrip – the increased hassles in doing business takes away your biggest advantage. If I wantd to deal with all this I might as well go book in the irctc site..
Now might be the time to protest these inane changes by the railways
This reminds me of the “tourist visa two months exit rule”, unbelievable and incredible, i’ll strongly advise any of my friends against going to India until this problem is solved cause advance rail-booking was the only thing making traveling around this country with very poor infrastructure bearable… Spent two days ago 4 hours in a packed train with people walking on each other and started a fight. No i didn’t traveled that far to have to deal with such cr*p and organizational shortcomings.
Crazy new booking rules! Do you mean that foreigners without India mobile can’t book train tickets on line any more? Unreasonable!!!
@heytal more IRCTC stupidity at http://t.co/7nPNgzNl. “we make it hellish to book with us and now we’ll make it hellish to use a OTA also”
Real insane change. Why?
You can register without indian mobile but it is tooo complicated. Please write to care@irctc.co.in and enclose a copy of your passport.
http://matsart.se/email_from_irctct_care.jpg
cannot go through with the sync. HELP…404 Error. Look ASAP
[...] to a Cleartrip post published couple of days back, it has now become mandatory for for users to have a IRCTC [...]
The IRCTC registration form only supports birth years down to 1950. What about ‘Senior Citizens’? Can the date widget go down to 1940?
I am registered with IRCTC, but was still prompted to create a new IRCTC account.
I tried to use the email ID that I used to register with IRCTC and that just caused my IRCTC password to get reset.
I thought I’d cracked this new registration rule. I have a mobile phone with an India sim BUT filling the registration form proves more difficult. If you try and put a foreign address the pin code won’t accept letters only numbers, so using an Indian address works until you put the country then INDIA is not on the list. Come on everybody send off your complaints to the Indian tourist offices in your own country also to IRTCT in India, lets get this latest new rule changed.
I have an account with IRCTC, but when I attempt to synchronize with Cleartrip (after entering all my account details accurately), I receive the following message: Your registration attempt did not succeed on IRCTC. The following is the response we have received
attribute “residPin” has a bad value: the value does not match the regular expression “([0-9]{6})”. This website is extremely frustrating to use, particularly for international customers.
I stopped using irctc long time ago and been only booking tickets on cleartrip. I had tried updating my profile information two three times on IRCTC but it always says couldnt save, server not reached etc. Now for the benefit of continuing with Cleartrip i decided to enter my old IRCTC profile information on this page http://www.cleartrip.com/trains/irctc/account/register. And this is what i get
Your registration attempt did not succeed on IRCTC. The following is the response we have received
You are not allowed to access our services between 8:00 Hrs to 10:00 Hrs
So basically I’m not able to book tickets on cleartrip. Now will have to go back to irctc.
Please try now. The IRCTC services are not available between 8 and 10.