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Analysing online travel fraud

As a part of implementing a new fraud management system at Cleartrip, we recently undertook some analysis of fraudulent transactions on our site and we turned up some interesting data patterns:

  • 85% of frauds come from Yahoo, Rediff and Gmail addresses; with Yahoo taking the lion's share
  • Over 85% of fraudulent bookings are for travel within 7 days from the booking date
  • Almost 80% of fraud bookings are for travel on the same day--within 9 hours of booking time

Cleartrip's fraud rates are already low, but we're targeting an 80% reduction in fraud over the next two months--we're always looking out for the safety of our customers and we hope that by publishing this data here, we can help other online businesses crack down on ecommerce fraud.

We've visualised the data below.

Frauds by email address domain /></p>

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Posted on Tuesday, November 11, 2008 at 10:00AM by Registered CommenterHrush | Comments1 Comment

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Reader Comments (1)

Hi,
Indeed the travel world has become a space for money cheaters and others who say something and give one thing. I would suggest not falling to these people and read the discalimer first hand. Cleartrip is the smartest choice for travelling i had made a matheran hotel booking from it some time back nad it was a smooth experience as i know cleartrips name out in the travel space and most info on matheran i got thru http://www.hotelsmatheran.in

Cheers,
Rahul
June 14, 2009 | Unregistered Commenterrahul

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