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Introducing pay@hotel – book here, pay there

Earlier this year, we launched a large-scale revamp of our Hotel search product with the goal of making it dead-simple for you to find that perfect hotel. Today, we’re taking that a big step further with pay@hotel — we’re making the hotel booking process completely effortless by getting rid of the online payment process and letting you pay directly at the hotel during your stay.

Starting today, you can make hotel bookings on Cleartrip without paying a thing at the time of booking. Book your hotels in seconds without having to fuss around with credit cards or net banking. Your booking will be guaranteed and you will make payment directly to the hotel during your stay.

Book here, pay there

Hotels that support the delayed payment feature can be easily identified in our search results — they are all marked with the new pay@hotel tag in the results. Just select the pay@hotel option when you make the booking process and you won’t be charged anything for booking the hotel. Your reservation is guaranteed and payment will be collected directly by the hotel during your stay.

For all pay@hotel bookings, we will call you a few days prior to check-in to reconfirm your travel plans. If your plans have changed and you want to cancel your booking, we immediately inform the hotel so they can release the rooms without charging you a cancellation penalty.

Why you’ll love it

At Cleartrip, we’ve always believed in comprehensiveness and choice, so the pay@hotel option is available for over 200,000 hotels in 40,000 cities around the world.

Our ‘what you see is what you pay’ policy ensures the price you see on Cleartrip is the price you pay at the hotel. No surprises.

In addition, our ‘assured best stay experience’ promise is that if you’re not happy with your room at the hotel, we’ll have it changed right away.

Users are often dissuaded from making bookings online for hotels in India because of the lack of branded chain hotels — they simply don’t know what the actual experience at the hotel will be. We believe that pay@hotel together with our ‘assured best stay experience’ policy will go a long way in reducing their fears and building trust in online bookings.

We’re thrilled to be making the booking experience simple and seamless with pay@hotel. Give it a try and let us know what you think.